• Brief Overview: Summarize the key outcomes, the technology used, and the impact on the customer.
  During a Cloud Security Posture Assessment Help AG discovered over 290,000 vulnerabilities and misconfigurations within the customer’s cloud AWS and Azure accounts, using our assessment methodology, contextual awareness and cloud security expertise along with the best of breed security tooling (Prisma Cloud) the customer was able to reduce this by over 90% within 3 weeks.
  
  

Key Results: Highlight the main achievements in bullet points for quick reading.

• The customer was able to reduce the number of vulnerabilities to approx. 27000, (over 90% reduction) within 3 weeks.
• All Critical and High Severity vulnerabilities were resolved
• While a high number of Medium and Low Severity vulnerabilities remained, they were reduced significantly over the next 2-month period and the few remaining were further mitigated via the deployment of additional security controls.

Customer Overview

Company Information: Provide a brief description of the customer’s business, including industry, size, and market presence.

The Customer is a UAE based digital financial institution (not sure how much we can/should day here – Its Zand Bank, but we cant say that)

Challenges
Describe the specific challenges or problems the customer was facing before implementing your solutions.

• Lack of Visibility, Compliance and Governance within the cloud
• Lack of Threat Detection capabilities
• Inability to view and correlate vulnerability data with exposure risk
• Inability to conceptualize and understand cloud-based Identity risks

Objectives
Goals: Clearly define what the customer hoped to achieve by implementing your technology solutions.

Understand exposure risk and likelihood of breach of cloud assets.

Gain insight into vulnerabilities and misconfigurations of workloads and identities across muti-cloud environments 

Understand compliance posture and alignment with industry standards e.g.: ISO27001, PCI-DSS, NIST CSF, CIS etc.

Solutions Deployed

• Technology Services Used: Detail each technology service or solution provided, including any customization or specific configurations.
• Implementation Process: Describe the steps taken to implement the solutions, including timelines and any challenges faced during the process.

Help AG conduced a Cloud Security Posture Assessment using Palo Alto Networks Prisma Cloud to perform the automated scanning and compliance mapping, the Help AG team then conducted joint false-positive tuning sessions, applied best practice tuning and produced the assessment report containing a prioritized list of misconfigurations and vulnerabilities as well as step-by-step remediation steps which the customer used (along with the Prisma Cloud console) to perform remediation activities.

Results

• Outcomes: Discuss the outcomes of the solution implementation, providing specific examples and data to illustrate improvements.
• Performance Metrics: Include before and after metrics to quantify the impact of the solution on the customer’s operations.

Over 290,000 vulnerabilities and misconfigurations were discovered within the AWS and Azure cloud accounts, the customer was able to reduce this by over 90% within 3 weeks and further mitigate the risks over the following 2 months.

Customer Testimonial

Quote from Customer: Add a direct quote from a key stakeholder in the customer’s organization about their experience and the benefits of the solution.

The problem with CSPM tools is that they generate alert fatigue, for us 290,000 alerts seemed like a risk we could never address, but the Help AG team provided actionable insight and helped us to fast-track remediation activities, they’ve also led subsequent assessments for us which had much better results and are currently helping us adopt Prisma Cloud across our cloud environments… we’re now able to offer services to our customers more securely than ever before. – Anonymous CISO 

Analysis and Insights (optional)

• Solution Analysis: Provide an analysis of why the solutions were successful and how specific features or services addressed the customer’s needs.
• Lessons Learned: Discuss any lessons learned during the project that could be useful for similar future projects.

A Cloud Security Posture Assessment from Help AG is an amazing point-in-time view of your cloud security, it’s highly recommended that customers adopt CSPM tooling to address risks on an ongoing basis and conduct these independent assessments at least once annually

Future Plans (optional)

• Next Steps: Outline any planned future expansions or additional services the customer plans to implement.
• Long-Term Strategy: Discuss how the solutions fit into the customer’s long-term strategic goals.

The customer tasked Help AG with performing a Cloud Security Architecture Assessment and an additional Cloud Security Posture Assessment within the next 6 months. The customer also opted to purchase and implement Palo Alto Networks Prisma Cloud to address these and similar risks directly from within their SOC on an ongoing basis.

Supporting Visuals

• Charts and Graphs: Include visual aids like charts, graphs, and diagrams to illustrate data points and results.
• Photographs: Photographs of the implementation or screenshots of the technology in use, if applicable.

Call to Action

Contact Information: For readers interested in learning more about the solutions.

Don’t leave your cloud security to chance. Let Help AG assist you identifying and remediating vulnerabilities in your cloud infrastructure. Contact us today to have a discussion with our cloud security experts, and let’s schedule an assessment, if that would be useful to understand and mitigate risks in your infrastructure.