Help AG may collect the following data:
If you provide Help AG with any personal information of another person in relation to the provision of a service, you are responsible for ensuring that such person has given you consent for sharing the information and is made aware of the information contained in this Privacy Policy.
You directly provide Help AG with most of the data when you:
Help AG collects your data so that we can:
If you agree, Help AG will share your data with, or transfer to, our partner companies, who are directly involved in the supply of the services ordered by you.
We shall not share or use your personal information with our partners or any third party that is not directly involved in the provision of the services, without obtaining your prior express consent.
Help AG will not use your personal data for any purposes that are incompatible with the purposes listed in this Privacy Policy, unless it is required or authorized by law, authorized by you, or it is in your own vital interest (e.g., in case of a medical emergency) to do so.
Help AG commits to safeguard your personal data by taking all the appropriate organizational and technical measures to protect them from any form of accidental or fraudulent compromise.
Please note that our authorized staff, who process your personal data, has also received appropriate guidance and information regarding safety and security of your data.
Help AG would like to send you information about our products and services as well as those of our partner companies that we think you might like.
At any time if you would prefer to stop receiving such information from Help AG, you may use the “unsubscribe” option included in the respective messages or by contacting Help AG on privacy@helpag.com.
Your personal data is kept only for the reasonable period of time required by the nature of the processing and only for as long as it is required to achieve the purpose of processing unless a longer retention period is required by law.
Personal data that are being processed under the legal basis of your explicit consent are kept only for as long as the consent has not been withdrawn.
Help AG would like to make sure that you are fully aware of all your data protection rights. You are entitled to:
A cookie is a small text file that is downloaded onto your device when you access a website.
Cookies enable the website to remember certain information about you such as which pages you have visited, choices you have made from menus, the time and date of your visit etc, in order to provide you with a more personal experience online.
Cookies cannot be used by themselves to identify you.
Help AG website uses various types of cookies, with the aim of creating a safer and more efficient environment for our visitors/users. We mainly use cookies, which are necessary for the provision of services offered through our website, as well as cookies used for statistical purposes and matters relating to the functionality of our website (e.g., number of visitors, frequency of visits, user preferences etc.).
By continuing to use our website, you are agreeing to our use of cookies. Alternatively, you can manage them in your internet browser settings. It should be noted that if cookies are disabled it may mean that not all services of this website, or indeed any, may be available.
Our website may contain, links to and from the websites of our partner networks, and affiliates. These websites are operated by third party merchants and have their own privacy policies.
Please note that we do not accept any responsibility or liability for these policies.
Kindly check these third-party privacy policies before you submit any personal information to these websites.
Any changes to our Privacy Policy will be posted on Help AG’s website and shall be effective from that date. Please check our website regularly to see any changes to our Privacy Policy.
If you have any questions about Help AG’s Privacy Policy, the data we hold on you, or you would like to exercise one of your data protection rights please do not hesitate to contact us by email at privacy (@) helpag.com
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