Press

Help AG Launches Affordable Zero Trust Network Access Solution to Help Middle East Businesses Secure Staff Working from Home

By Help AG

With business leaders still struggling to find secure and scalable solutions to manage entire workforce remotely as they cope with the operational challenges of COVID-19, Help AG, the cybersecurity arm of Etisalat Digital, today launched the Help AG Secure Private Access Service (HPA) – a Zero Trust Secure Access Service Edge (SASE) solution to secure remote workers and ensure control of IT budgets.
The overnight shift of millions of workers from on-site to remote work has drastically increased the cyberattack surface making critical assets more vulnerable to unauthorized access and existing security infrastructure incapable of handling threats of the “new normal”. To address these challenges, Help AG’s Secure Private Access Service (HPA) service provides a cloud delivered service, managed 24*7 from Help AG SOC in an affordable per user per month subscription model, designed to suit the needs of both large enterprises and small businesses.
HPA adopts a Zero Trust SASE solution – “trust no user, no device” – for both, remote staff users and third parties to securely access applications from anywhere across the globe. More importantly, for firms in the Middle East, HPA holds the advantage of an in-country cloud platform to reduce latency and comply with data residency. The service enables zero trust network access for users to connect with applications in their private data centres and applications in any public cloud.
“The COVID-19 pandemic has driven breakneck transformation in IT environments as companies have been forced to shift employees out of controlled network environments and ask them to connect virtually instead,” said Stephan Berner, Chief Executive Officer at Help AG.
“However, many businesses across our region, where working from offices has been the norm for decades, have been caught unprepared during this time and found that their systems are neither scalable nor ready for the security challenges of a large remote workforce. We understand that scaling up VPN licenses have been a real cost challenge as the crisis continues to pressure budgets and limit resources, which is why we are launching Help AG’s Secure Private Access Service (HPA).”
A pre-pandemic study by research and advisory firm Gartner[1] estimated that 60% of enterprises will phase out their legacy VPNs with Zero Trust SASE solutions by 2023, with the number quickly rising after the outbreak.
SASE (Secure Access Service Edge) solutions are important because they enable IT teams to converge disparate point solutions into a cost effective and scalable cloud delivered solution. Help AG’s unique proposition is powered from an in-country infrastructure and delivered as a service, to its end customers. Help AG private access is the first service in the SASE service portfolio with many more to come that will help our customers in their digital transformation.
Help AG is the cybersecurity arm of Etisalat Digital and provides leading enterprise businesses across the Middle East with strategic consultancy combined with tailored information security solutions and services that address their diverse requirements, enabling them to evolve securely with a competitive edge. Present in the Middle East since 2004, Help AG was strategically acquired by Etisalat in 2019, hence creating a cybersecurity and digital transformation powerhouse in the region.
[1] https://www.gartner.com/teamsiteanalytics/servePDF?g=/imagesrv/media-products/pdf/Qi-An-Xin/Qi-An-Xin-1-1OKONUN2.pdf

More Sources

digital-shield-protecting-data-cyber-world_718046-29848
News
Gulf News: Four pillars of trusted innovation to secure the UAE’s digital future.

Artificial intelligence is rapidly becoming a defining capability of modern economies. Around the world, nations are embracing AI as a catalyst for economic growth, innovation, and national transformation. The UAE is taking this one step further by embedding AI as a foundational capability across government, industry, and public services.

1732720821235
News
Khaleej Times: GCC firms shift focus to cyber resilience, sovereignty as AI reshapes threat landscape

Organisations across the Gulf are increasingly prioritising operational resilience and digital sovereignty as cybersecurity strategies adapt to faster, more complex threats, according to a new industry report. The latest annual State of the Market Report 2026 by Help AG highlights a shift away from traditional, reactive security models towards continuous, adaptive systems aligned with broader national and infrastructure goals.

Nikola Kukoljacs Gulf News
News
Help AG Strengthens Cybersecurity Leadership with DESC SOC Certification

Help AG's Security Operations Centre (SOC) has successfully achieved certification from the Dubai Electronic Security Center (DESC). This significant milestone independently validates the strength of our security operations, demonstrating the capabilities, operational maturity, and service excellence that underpin our cybersecurity offerings. The certification covers both our Managed Security Services (MSS) and Managed Security Controls Services (MSC) capabilities, enabling Help AG to deliver certified security services to Dubai Government entities. Beyond the certification itself, this achievement reflects the expertise, dedication, and collaboration of teams across the organization. It is a testament to the high standards we uphold, our commitment to operational excellence, and the trust our customers place in us every day.

future-abstract-technology-background_629685-10065
News
MIT Sloan Management Review Middle East - The Next Frontier of Digital Transformation in the Middle East is Not Seen by Users

In his commentary with MIT Sloan Management Review Middle East, Talal Wazani discusses how the next phase of digital transformation in the Middle East is being shaped by invisible AI-driven systems operating behind the scenes. From cybersecurity and compliance to public services and financial governance, these systems increasingly automate critical decisions without direct user interaction. Talal highlights the growing importance of governance, transparency, explainability, and continuous oversight to ensure autonomous technologies remain secure, accountable, and aligned with organizational and national priorities.

Aleksandar ITP Article
Press
Dr Aleksandar Valjarevic Recognized Among Middle East’s Security Leaders to Watch 2026

Dr. Aleksandar Valjarevic, Acting Chief Executive Officer at Help AG, has been featured in Edge Middle East’s Security Leaders to Watch 2026 list in the April issue. This recognition highlights his leadership in advancing cybersecurity strategy, driving innovation, and strengthening digital resilience across the region. Under his guidance, Help AG continues to play a key role in enabling organizations to navigate evolving cyber threats and build secure digital ecosystems.

Help AG x Securonix Article Cover
News
TechAfrica News - Help AG Expands AI-Powered Cloud SOC Capabilities Through Renewed Partnership with Securonix

Help AG has expanded its partnership with Securonix to enhance its AI-driven Cloud SOC services in the UAE. The collaboration strengthens threat detection and automation, reinforcing Help AG’s market leadership recognized by IDC and Gartner.

Download the Content

I’m interested in the solutions & services from?

(Choose all that apply)

Schedule a Consultation