Press

Help AG Launches Affordable Zero Trust Network Access Solution to Help Middle East Businesses Secure Staff Working from Home

By Help AG

With business leaders still struggling to find secure and scalable solutions to manage entire workforce remotely as they cope with the operational challenges of COVID-19, Help AG, the cybersecurity arm of Etisalat Digital, today launched the Help AG Secure Private Access Service (HPA) – a Zero Trust Secure Access Service Edge (SASE) solution to secure remote workers and ensure control of IT budgets.
The overnight shift of millions of workers from on-site to remote work has drastically increased the cyberattack surface making critical assets more vulnerable to unauthorized access and existing security infrastructure incapable of handling threats of the “new normal”. To address these challenges, Help AG’s Secure Private Access Service (HPA) service provides a cloud delivered service, managed 24*7 from Help AG SOC in an affordable per user per month subscription model, designed to suit the needs of both large enterprises and small businesses.
HPA adopts a Zero Trust SASE solution – “trust no user, no device” – for both, remote staff users and third parties to securely access applications from anywhere across the globe. More importantly, for firms in the Middle East, HPA holds the advantage of an in-country cloud platform to reduce latency and comply with data residency. The service enables zero trust network access for users to connect with applications in their private data centres and applications in any public cloud.
“The COVID-19 pandemic has driven breakneck transformation in IT environments as companies have been forced to shift employees out of controlled network environments and ask them to connect virtually instead,” said Stephan Berner, Chief Executive Officer at Help AG.
“However, many businesses across our region, where working from offices has been the norm for decades, have been caught unprepared during this time and found that their systems are neither scalable nor ready for the security challenges of a large remote workforce. We understand that scaling up VPN licenses have been a real cost challenge as the crisis continues to pressure budgets and limit resources, which is why we are launching Help AG’s Secure Private Access Service (HPA).”
A pre-pandemic study by research and advisory firm Gartner[1] estimated that 60% of enterprises will phase out their legacy VPNs with Zero Trust SASE solutions by 2023, with the number quickly rising after the outbreak.
SASE (Secure Access Service Edge) solutions are important because they enable IT teams to converge disparate point solutions into a cost effective and scalable cloud delivered solution. Help AG’s unique proposition is powered from an in-country infrastructure and delivered as a service, to its end customers. Help AG private access is the first service in the SASE service portfolio with many more to come that will help our customers in their digital transformation.
Help AG is the cybersecurity arm of Etisalat Digital and provides leading enterprise businesses across the Middle East with strategic consultancy combined with tailored information security solutions and services that address their diverse requirements, enabling them to evolve securely with a competitive edge. Present in the Middle East since 2004, Help AG was strategically acquired by Etisalat in 2019, hence creating a cybersecurity and digital transformation powerhouse in the region.
[1] https://www.gartner.com/teamsiteanalytics/servePDF?g=/imagesrv/media-products/pdf/Qi-An-Xin/Qi-An-Xin-1-1OKONUN2.pdf

More Sources

future-abstract-technology-background_629685-10065
News
MIT Sloan Management Review Middle East - The Next Frontier of Digital Transformation in the Middle East is Not Seen by Users

In his commentary with MIT Sloan Management Review Middle East, Talal Wazani discusses how the next phase of digital transformation in the Middle East is being shaped by invisible AI-driven systems operating behind the scenes. From cybersecurity and compliance to public services and financial governance, these systems increasingly automate critical decisions without direct user interaction. Talal highlights the growing importance of governance, transparency, explainability, and continuous oversight to ensure autonomous technologies remain secure, accountable, and aligned with organizational and national priorities.

Aleksandar ITP Article
Press
Dr Aleksandar Valjarevic Recognized Among Middle East’s Security Leaders to Watch 2026

Dr. Aleksandar Valjarevic, Acting Chief Executive Officer at Help AG, has been featured in Edge Middle East’s Security Leaders to Watch 2026 list in the April issue. This recognition highlights his leadership in advancing cybersecurity strategy, driving innovation, and strengthening digital resilience across the region. Under his guidance, Help AG continues to play a key role in enabling organizations to navigate evolving cyber threats and build secure digital ecosystems.

Help AG x Securonix Article Cover
News
TechAfrica News - Help AG Expands AI-Powered Cloud SOC Capabilities Through Renewed Partnership with Securonix

Help AG has expanded its partnership with Securonix to enhance its AI-driven Cloud SOC services in the UAE. The collaboration strengthens threat detection and automation, reinforcing Help AG’s market leadership recognized by IDC and Gartner.

The Quantum Leap
Press
The Quantum Leap - On the Ground at Black Hat MEA 2025 with Help AG & Sandbox AQ

Help AG and SandboxAQ are collaborating to prepare Saudi Arabia for the post-quantum era by strengthening cryptographic resilience. The partnership supports secure digital transformation and long-term cybersecurity readiness.

Nikola Kukoljacs Gulf News
Press
Gulf News - The Dubai trailblazer mindset for 2026: How to win beyond the rat race without burnout

Nikola Kukoljac, Vice President of Solution Architecture at Help AG, shares in an interview with Gulf News how reflection, micro-steps, and “controlled chaos” help him balance leadership and life. He emphasizes emotional clarity, realistic planning, and steady progress—proving that success doesn’t have to be a race, but a journey built on small, sustainable steps.

Cybersecurity Image
News
The Catalyst - Help AG leads the way in AI driven security solutions

In an interview with The Catalyst, Safwan Akram, Country Manager KSA highlighted Help AG’s role in strengthening Saudi Arabia’s cybersecurity landscape and supporting digital transformation. He emphasized innovation and proactive strategies to address evolving and AI-driven cyber threats.

Download the Content

I’m interested in the solutions & services from?

(Choose all that apply)

Schedule a Consultation