ANALYST REPORT
Help AG Named a Leader Again in IDC MarketScape: Middle East Managed Detection and Response 2025 Vendor Assessment
IDC MarketScape: MDR 2025 Vendor Assessment, Middle East
IDC MarketScape: Middle East Managed Detection and Response 2025 Vendor Assessment”.
IDC MarketScape vendor analysis model is designed to provide an overview of the competitive fitness of ICT suppliers in a given market. The research methodology utilizes a rigorous scoring methodology based on both qualitative and quantitative criteria that results in a single graphical illustration of each vendor’s position within a given market. The Capabilities score measures vendor product, go-to-market and business execution in the short-term. The Strategy score measures alignment of vendor strategies with customer requirements in a 3-5-year timeframe. Vendor market share is represented by the size of the circles. Vendor year-over-year growth rate relative to the given market is indicated by a plus, neutral or minus next to the vendor name.
Help AG Reaffirms Market Leadership in IDC’s MDR 2025 Vendor Assessment
For the second consecutive year, Help AG has been recognized as a Leader in the IDC MarketScape: Middle East Managed Detection and Response (MDR) 2025 Vendor Assessment, reaffirming our position as the region’s trusted cybersecurity partner.
This recognition highlights our ongoing commitment to innovation, regional leadership, and delivering measurable security outcomes through AI-driven automation, sovereign service delivery and deep local expertise.
The IDC MarketScape report evaluates MDR providers across the Middle East based on their strategy, innovation, capabilities, and customer outcomes. This provides organizations with an objective benchmark for selecting trusted security
Download the report excerpt to learn why IDC continues to position Help AG as a Leader, and how our next-generation MDR capabilities are setting the regional standard for cyber resilience.
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Help AG’s Recognized MDR Capabilities
Being recognized by IDC MarketScape as a Leader in MDR for two consecutive years reaffirms Help AG’s position at the forefront of cybersecurity innovation — delivering automation-driven cybersecurity outcomes that are fully developed and operated within the region.
We believe this recognition reinforces our role as the Middle East’s cybersecurity partner of choice, empowering organizations to stay secure and compliant amid an ever-evolving threat landscape.
Key differentiators include:
AI-Driven Automation
Full automation of Level 1 SOC tasks, AI-assisted incident summarization, and rapid containment through proprietary Unicorn and RaaS platforms.
Sovereign Cybersecurity
MDR services are fully delivered within the region, ensuring data residency and compliance with leading regulatory frameworks, including those of the National Cybersecurity Authority (NCA), Saudi Arabian Monetary Authority (SAMA), and Dubai Electronic Security Center (DESC).
High-Fidelity Detection
Achieving 90–100% true positive rates through advanced analytics and continuous assurance.
Integrated DFIR & Threat Intelligence
CREST-certified DFIR and proprietary CTI integrated into MDR workflows for complete incident lifecycle coverage.
Proven Security Outcomes
Significant reductions in Mean Time to Detect (MTTD) and Mean Time to Respond (MTTR), consistently exceeding SLA targets.
Help AG continues to define the region’s MDR excellence by combining AI, automation, and human intelligence for unparalleled threat detection and response.
Help AG’s MDR Solutions & Services
Help AG delivers end-to-end Managed Detection and Response (MDR) services powered by AI, automation, and advanced threat intelligence — across multi-cloud, hybrid, and on-premises environments.
Backed by ISO-certified sovereign SOCs in the UAE and KSA with a team of 800+ certified experts, Help AG ensures 24×7 visibility, containment, and resilience.
Our MDR ecosystem includes:
- Unicorn: Proprietary orchestration platform for rapid deployment of threat detection content and playbooks.
- Response Automation-as-a-Service (RaaS): Real-time, scalable response automation for rapid containment.
- AI-Powered Analytics: Machine learning-driven prioritization, summarization, and predictive defense models.
- Advanced Threat Hunting: Automated IoC-driven and hypothesis-based TTP hunts for deeper visibility and early threat discovery.
- Integrated DFIR & Cyber Trust Advisory: Unified detection, investigation, and compliance assurance.
Related Services
Interested in learning more?
Download the IDC MarketScape report excerpt to discover why Help AG continues to lead the way in Managed Detection and Response for the Middle East – two years in a row or contact us to discuss how we can help strengthn your organisations cybersecurity posture.
