Be informed. Be prepared. Be secure.
Present in the Middle East since 2004, Help AG was strategically acquired by e& (formerly Etisalat Group) in 2019, creating a regional powerhouse in cybersecurity and digital transformation.
As part of e& enterprise, we blend strategic consulting with bespoke information security solutions, helping governments and enterprises secure their digital transformation journeys and maintain a competitive edge.
We deliver outcomes that enhance security, ensure compliance, and protect against cyber threats. Help AG’s vendor-agnostic, independent solutions are tailored to your needs—empowering you to thrive in the digital age.
Multi-Managed-Services and Advanced Solution Provider leveraging high-skill matrix organisation & flexible delivery models with world-class customer experience.
Integrated automation & human intelligence everywhere for unified service execution, consistency of delivery and operational excellence.
360 Degree Integrated Digital Portfolio, driven by Innovation & Incubation principles always fully aligned and compliant with Government regulations.
Employer of Choice for best Digital Talent through intelligent recruiting, retention and skills development program.
Help AG is founded in Germany.
Help AG Middle East is founded with headquarters in Dubai.
Help AG successfully implements the ISO 27001 framework, making it the first certified entity within the Abu Dhabi Government.
Help AG establishes a regional sales office in Abu Dhabi.
Help AG team grows to over 30 cybersecurity experts.
Help AG expands into Saudi Arabia with a regional office in Riyadh.
Help AG establishes its independent Security Operation Centre (SOC) and the team has over 60 cybersecurity experts.
Help AG has over 100 employees and becomes the largest and most competent cybersecurity company in the region.
Help AG’s offensive cybersecurity team has 100+ zero-day findings to its credit.
Help AG moves into new headquarters, a beautiful 10,000 sq. ft office in the Galleries, Jebel Ali, Downtown.
Help AG’s is acquired by e& (formerly Etisalat Group) and becomes the cybersecurity arm of e& enterprise (formerly Etisalat Digital).
Help AG launches Help AG as a Service – a service-centric model that provides comprehensive cybersecurity offerings that customers can use “as a service” based on state-of-the-art platforms and tools.
We launch Cyber Edge X in 2021- a SSE offering that unifies networking and security services in a cloud-delivered architecture.
He State of the Market Report 2021 by Help AG revealed over ten million global DDoS attacks in 2020, with a 183% increase in the UAE. Ransomware attacks are surging, affecting government, private, oil and gas, telecom, and healthcare sectors.
This first-of-its-kind Middle East report focuses on digital security, covering top threats, regional vulnerabilities, attack types, high-profile breaches, security investments, and future tech trends.
IDC MarketScape noted the following strengths, “Help AG takes a proactive approach to introducing new technologies, including managed security services, secure cloud enablement, and secure access service edge (SASE).
With an effective cost-management strategy and flexible deployment and financial models, Help AG serves large enterprises and government customers.”
Help AG excels in secure business transformation through its top-tier CSOC services and embraces cutting-edge technology as it evolves into ‘Help AG as a Service,’ according to Frost & Sullivan.
The partnership enables Help AG to offer services based on Microsoft’s full range of security products, such as Sentinel and Defender, encompassing security management, identity, information, and threat protection.
We launch a state-of-the-art Cybersecurity Operations Centre (CSOC) in Riyadh, Saudi Arabia, to provide 24/7 security monitoring and events management, along with a complete suite of locally delivered Managed Security Services, fully compliant with the local data regulations.
Help AG launches a fully cloud-delivered, Next-Generation SOC (Security Operations Center).
The Help AG Cloud SOC will modernize security operations of the largest enterprise infrastructures in the region with analytics-powered solutions that uncover unknown threats, provide powerful anomaly detection, and user and entity risk profiling, to ultimately thwart attacks on enterprise assets.
A new edition of our fully cloud-delivered Digital Risk Protection (DRP) service is launched, which comes with best-in-class benefits such as comprehensive risk detection, which incorporates deep and dark web modality, as well as market-leading remediation that lowers digital risk for organizations by identifying unwanted exposure and protecting against external threats.
According to the analyst, “Help AG addresses the unmet need with a strong leadership focus that incorporates client-centric strategies and exemplifies best practice implementation. The company remains a trusted cybersecurity partner of choice, earning a reputation for offering the overall best in the digital forensics space.”.
The platform unifies the capabilities of visibility, collaboration, orchestration and intelligent automation for a seamless user experience and consistent service delivery.
At Level 3, our Managed Cyber Defense Team uses intelligence and risk analysis in both daily and strategic decision-making processes. We are one of the first SOCs globally to receive this certification.
At Level 3, our Managed Cyber Defense Team uses intelligence and risk analysis in both daily and strategic decision-making processes. We are one of the first SOCs globally to receive this certification.
According to IDC, “Help AG is the ideal partner for organizations that require not only a comprehensive portfolio of managed security products and services but also regional experience and multi-country intelligence.”
Situated on the 13th floor of the Etisalat Al Kifaf building in Dubai, our CDC boasts a whopping 75 seats. We offer an unmatched economy of scale, providing our customers with world-class protection and support.
For the second year in a row, Help AG has been named a Leader in the IDC MarketScape: Middle East Managed Detection and Response (MDR) Vendor Assessment. Following our 2023 recognition, this back-to-back 2024 acknowledgment reinforces our continued leadership, regional strength, and commitment to innovation—empowering clients with advanced threat intelligence, powerful MDR tools, and expert-driven protection.
In 2024, Help AG unveiled its state-of-the-art Cyber Defense Center (CDC), setting a new benchmark for cybersecurity operations in the region. Built to address the evolving threat landscape, the new CDC enhances our capabilities in threat detection, incident response, and proactive defense—delivering 24/7 protection powered by local expertise, advanced automation, and real-time threat intelligence.
In 2024, Help AG officially launched operations in Egypt, reinforcing our commitment to securing the digital transformation of key markets across the Middle East and North Africa. With a local presence and tailored cybersecurity offerings, we’re bringing our trusted expertise and advanced services closer to clients in Egypt—enabling stronger, more responsive cyber defense.
To contribute in securing a digital world through continuous innovation and thought leadership that elevate organizations to greater levels of protection.
To be the globally recognized digital security services and solutions leader in a connected world.
We hold our business partners to the highest standards of ethical behavior to protect and empower in today’s digital landscape
These are the extraordinary individuals at the helm of the company.
With their vision, experience, and passion, they inspire us and drive us forward, every single day.
Stephan Berner
Chief Executive Officer
Nicolai Solling
Chief Technology Officer
Frank Docot
Chief Financial Officer
Soeren Kroh
Chief Operating Officer
Dr. Aleksandar Valjarevic
Chief Business Officer
Stephan established Help AG ME in 2004 and has overseen the company’s phenomenal growth to date. Today, he is leading Help AG to further increase the organization’s investment, business activity and partnerships across the MEA region.
Prior to Help AG, Stephan successfully built several businesses from scratch focusing on value creation, scalability and sustainability.
Before moving to the UAE, he worked as the Managing Director of NOXS / RISC Technology across Germany, Austria and Switzerland.
The Future of Cybersecurity Will Be Determined by You.
Stay ahead of tomorrow’s cyber threats. We address our clients’ diverse cybersecurity requirements, enabling them to evolve with a competitive edge and securing their digital transformation.
© 2025 Help AG. All rights reserved
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