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Help AG Partners with CrowdStrike to Advance Endpoint Protection and Incident Response for Middle East Businesses

By Help AG

With the protection of endpoint devices being a prime concern for businesses as they adapt to increased remote working in the new normal, Help AG, the cybersecurity arm of Etisalat Digital, today announced its partnership with  CrowdStrike Inc., a leader in cloud-delivered endpoint protection. As a member of the CrowdStrike Elevate Partner Program, Help AG will offer the award-winning CrowdStrike Falcon platform for comprehensive, real-time endpoint protection to businesses in the Middle East, with an initial focus on organizations in the United Arab Emirates (UAE).
In recent months, the uptake of cloud-based technologies has been accelerated in the region, owing to the urgent need for the rapid, remote deployment of advanced IT solutions as businesses strive to maintain continuity by enhancing their digital footprint and services. Highlighting the region’s growing acceptance and appetite for cloud-delivered services, Gartner estimates that public cloud services revenue in the Middle East and North Africa (MENA) will total nearly $3 billion this year[1]. “This partnership with CrowdStrike aligns with Help AG’s cloud-first strategy and offers our customers near-instant access to one of the industry’s highest-rated endpoint detection and response solutions with no upfront CapEx,” said Stephan Berner, chief executive officer  at Help AG.
“Today’s sophisticated attacks leverage exploits, zero days, and hard-to-detect methods such as credential theft and vulnerabilities that are already part of the victim’s environment. CrowdStrike provides a powerful, and an intelligent solution that is simple to deploy and that goes beyond just detecting malware to stopping breaches before they occur,” explained Berner. Commenting on the synergy between the two companies, he said, “CrowdStrike Falcon is unique in that it is a truly stand-alone solution that perfectly integrates with technologies from several of our other market-leading vendor partners. This enhances Help AG’s value-proposition and enables us to offer a comprehensive cybersecurity solution that delivers instant visibility and protection across the enterprise and prevents attacks on endpoints, whether they are on or off the network.”
CrowdStrike Falcon unifies next-generation antivirus (NGAV), endpoint detection and response (EDR), cyber threat intelligence, managed threat hunting capabilities and security hygiene via  a single, lightweight agent that is cloud-managed and delivered. The benefits of this unified and lightweight approach include immediate time-to-value, better performance, reduced cost and complexity, and better protection that goes beyond detecting malware to stop breaches before they occur.
“As organizations have moved their workforces outside of physical offices, the threat landscape has grown exponentially. Avoiding a breach is more important than before ever as organizations look to avoid any further disruption to their business,” said Rawad Sarriedine, CrowdStrike senior managing director, Middle East, Turkey and Africa sales. “We are proud to partner with an industry leader like Help AG to bring the best-of-breed CrowdStrike Falcon to enterprises in UAE, assisting in their digital transformation by providing a purpose-built cloud  security offering that is easily and remotely deployed and managed and that protects their workloads at scale, irrespective of where their employees are located.”
In addition to offering consultancy and implementation services for the full spectrum of CrowdStrike’s offerings, Help AG will utilize the Falcon platform within its own Cybersecurity Operations Centre (CSOC) for the further advancement of its Incident Response capabilities. Falcon Insight – the Endpoint Detection and Response (EDR) component of the platform – provides remote visibility across endpoints throughout an organization’s IT environment, enabling instant access to the ‘who, what, when, where and how’ of an attack.
[1] https://www.gartner.com/en/newsroom/press-releases/2020-02-13-gartner-forecasts-public-cloud-services-in-the-middle

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