Management Summary help AG features: professional and experienced project managers certified security experts experience with BSI/ITIL-compliant implementation and operation ... and realizes network security projects consistently and reliably.

Solutions

help AG designs and implements complete solutions for network security and guarantees a smooth interaction of single components of innovative vendors. Vendors and components are both carefully chosen and subject to a professional evaluation process that takes technical and economic parameters as well as experience and reputation into consideration.

Research and Development

"At help AG, we evaluate products in our own test lab. According to evaluation results, vendors are being subdivided into categories that determine our further cooperation in sales and training. Many of the vendors’ features develop from evaluation enquiries – in combination with our customer experience."

Concept-Development

help AG supports customers in concept-development regarding:

• the protection of gateway infrastructures based on experience and standards
• auditing in compliance with BSI IT Baseline Protection or ISO 27001
• guidelines for company security
• operation regulations for security infrastructures in accordance with ITIL
• security control stations for the management of security infrastructure
• company identity management (digital identities).

Project Implementation

A practical project model has significant impact on the success of an IT-project.

The project implementation procedure for any projects of help AG in the field of information security follows the steps of our own SKIRA project model. This project model was developed together with consultants from the German Society for Project Management (Deutsche Gesellschaft für Projektmanagement, GPM). The use of SKIRA facilitates transparent time and process planning and helps in structuring security projects to ensure that the project goal is reached as was agreed upon with the customer. In addition to coordinating and managing the necessary resources, the project leaders of help AG also actively supervise risk management and quality control. Integrated reporting and consistent use of standardized tools guarantee the reproducibly high quality of the project result and allow the customer more time for his own coordination activities.

The project model of help AG consists of the following project phases:

• starting phase
• conceptual phase
• implementation planning
• implementation
• completion of project